At Purely Radiant, we’re committed to bringing our premium skincare selections to your doorstep with care and efficiency. Our global delivery options are designed to provide flexibility while maintaining the integrity of your luxury skincare products throughout their journey.

Please Note: We currently ship worldwide with the exception of some Asian countries and remote areas. If you have questions about delivery to your specific location, our skincare experts are happy to assist.

Our Shipping Options

1. Standard Shipping – $12.95

For those who want their radiant skincare routine without delay, our standard shipping option uses premium carriers DHL or FedEx for reliable service.

  • Processing time: 1-2 business days
  • Delivery time: 10-15 business days after dispatch
  • Tracking included for full visibility of your package’s journey
  • Recommended for time-sensitive skincare needs

2. Free Shipping (Orders Over $50)

We’re pleased to offer complimentary shipping on qualifying orders, because we believe luxury skincare should be accessible.

  • Processing time: 1-2 business days
  • Delivery time: 15-25 business days after dispatch via EMS
  • Perfect for stocking up on your favorite serums, moisturizers, and treatments
  • Great value for building a complete skincare regimen

Free shipping automatically applies at checkout for orders meeting the $50 minimum.

Order Processing & What to Expect

Every Purely Radiant order is handled with the same attention to detail we apply to our product selection:

  • All orders are processed within 1-2 business days (excluding weekends and holidays)
  • You’ll receive a confirmation email with order details immediately after purchase
  • A second email with tracking information follows once your order ships
  • Products are carefully packaged to protect delicate formulations during transit

International Considerations

As a global skincare destination, we want you to be aware of:

  • Customs fees or import taxes may apply depending on your country’s regulations
  • Delivery estimates may vary slightly during peak seasons or due to local customs processing
  • We recommend checking your country’s specific regulations regarding skincare product imports

Skincare Preservation Tip: Upon receiving your package, we recommend storing products in a cool, dry place away from direct sunlight to maintain their efficacy—especially important for active formulations like our Face Serums & Treatments and Eye Creams.

Returns & Exchanges

Your satisfaction is essential to our mission of delivering transformative skincare. If any product doesn’t meet your expectations:

  • Returns are accepted within 15 days of receipt
  • Products must be unopened and in original condition
  • Please contact our customer care team at [email protected] to initiate a return

We invite you to explore our carefully curated collections—from our intensive Moisturizers to protective Sunscreens—with confidence, knowing we’ve designed a delivery experience that matches the quality of our products.

Have specific delivery questions? Our Baltimore-based skincare experts are always available to assist at [email protected].